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FAQs
We accept debits cards – both Visa and Master card, and online transfer.
If you have opt for bank transfer, here is our account details:
 


NORI MOTTA VENTURE
Maybank
514383576056

 

CIMB

8603225625

NORI MOTTA currently offers shipping to the entire Malaysia and imply a flat rate of RM60 to orders from Singapore, RM90 to orders from Brunei and Indonesia, and RM120 to orders from Australia.
You may experience longer delivery duration when shipping outside Malaysia. We are working very hard on bringing NORI MOTTA to everywhere around the globe.
Shouting out to let us know where you live by tagging @norimotta ! X

We know the wait is longer than it looks like

International shipments will be experiencing a longer wait. 

  • 1.Malaysia ( Express Shipping) – 1-2 business days
  • 2.Singapore / Brunei / Indonesia ( Express Shipping) – 3-7 business days
  • 3.Australia ( Standard Shipping) – 8-10 business days
  • 4.Australia ( Express Shipping) – 5-7 business days
If you would like to cancel an order, please contact us at admin@norimotta.com as quickly as possible.
We will do our best to accommodate you. Unfortunately, due to the efficiency of fulfillment process, we cannot promise (finger crossed)
that we will be able to cancel an order once it has been placed.
We understand the feeling of waiting so for all shipped package, we will send you the tracking number in an email
(You can also find the info on your My Orders page). If you want to track the wearabouts of your order or even changing the shipping address, feel free to contact the carrier.
Pos Laju – email

In a few cases, the carrier takes 1-2 business days to register your shipment status.
If your tracking number isn’t updating or working at all, please reach out to us as soon as possible at admin@norimotta.com

All in stock orders are processed within 1-2 business days.

We ask if you could patiently wait up to 4 days after the expected shipping date, We are trying our best to make our postman go faster.
If you still have not receive your parcel 7 days after the expected date, please drop us an email at admin@norimotta.com
ALL International orders will take more than 14 working days. 

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